Use CRM software to stay in touch with clients.

使用 CRM 软件与客户保持联系。

And that is using a personal CRM.

那就是使用个人客户关系管理系统（CRM）。

A few years ago, Unicorn, a major telecoms company, installed CRM software which holds details of all its customers.

几年前，麒麟安装了CRM软件，了所有客户的详细信息。

A personal CRM is basically like that.

个人 CRM 基本上就像这样。

That's one use of a personal CRM.

这是一种个人 CRM 的用途。

If you're unfamiliar, a CRM is usually a work related piece of software, it's a Customer Relationship Management piece of software.

如果不熟悉，“CRM” 通常是一种用于工作的软件，全称是“客户关系管理系统”。

It works with your existing CRM, like Microsoft Dynamics 365 or Salesforce.

它适用于您现有的 CRM，例如 Microsoft Dynamics 365 或 Salesforce。

CRM tool Our CRM tool allows us to manage customer relationships more effectively.

的 CRM 工具使够更有效地管理客户关系。

" Customer retention is a primary element in our CRM strategy."

“客户保留是客户关系管理策略的主要元素。”

Yes, the introduction of a new CRM system has decreased resolution time by 30%.

是的，新 CRM 系统的引入将解决时间缩短了 30%。

Implementing a more systematic approach and using CRM software should help us maintain better relations.

实施更系统的方法并使用 CRM 软件应该有助于保持更好的关系。

These meeting details are saved right back to your CRM.

这些会议详细信息会立即保回您的 CRM。

And you'll be able to generate new business and develop relationships with your customers straight from your CRM.

您将够直接从 CRM 中开展新业务并与客户建立关系。

" The CRM system tracks various aspects of customer interactions, including purchases, communications, and feedback."

“客户关系管理系统跟踪客户互动的各个方面，包括购买、沟通和反馈。”

SOP is an important part of CRM. If we strictly follow SOP, CRM will be improved.

SOP 是 CRM 的重要组成部分。如果严格遵循 SOP，CRM 将得到改善。

CRM stands for crew resource management.

CRM 代表船员资源管理。

We have a dedicated Customer Relationship Management, CRM, team responsible for handling special requests and custom services.

有一个专门的客户关系管理（CRM）团队，负责处理特殊请求和定制服务。

But the other use of a personal CRM is that you can use it to take notes on your friends.

但个人 CRM 的另一个用途是可以用它来记录朋友的笔记。

You know, if the tech guys would have done their job and kept the CRM stable, then I wouldn't have missed my deadline.

知道，如果那些技术人员做好工作，确保系统稳定，那么也不会错过最后期限的。

Those remaining are located in several time zones, and are linked by the CRM software to provide a service twenty four hours a day.

其余的则位于几个时间区间，并通过CRM软件连接，每天24小时提供服务。