Erik Brynjolfsson of Stanford, as well as Danielle Li and Lindsey Raymond of MIT, studied the roll-out of an AI assistant to more than 5,000 customer-support agents earlier this year.
今年早
时候,斯坦福大学的埃里克·布林约尔松以及麻省理工学院的丹妮尔·李
林赛·雷蒙德研究了向5000多名客服专员推出人工智能助理的情况。