An executive from the Japanese company made the apology at a ceremony in Los Angeles to 94-year-old James Murphy, a former POW, and the relatives of other one-time prisoners.
These habits have helped companies earn billions of dollars when customers eat snacks or wipe counters almost without thinking, often in response to a carefully designed set of daily cues.
They allege a range of illegal acts, from giving a regulatory break to a telecom company in exchange for good press coverage to accepting free cigars and champagne.