The research included two questionnaire-based studies of 259 employees and 178 supervisors total where each assessed multiple statements regarding themselves and a potentially promotable employee respectively.
I remember looking at people with different supervisors who got to leave earlier than me and never seemed to stress, thinking they'll never get good at their jobs this way.
One of the things that we've noticed is that as part of the interpersonal relationship, the chief of staff is one of the few people who can give the principal they're working for feedback.
They have to obviously have the regulations and how they would fly, where they would fly, who's going to be in charge, who's going to be responsible, whether the vehicles are going to be safe or not.