A few years ago, Unicorn, a major telecoms company, installed CRM software which holds details of all its customers.

几年前，麒麟安装了CRM软件，存储了所有客户的细信息。

It works with your existing CRM, like Microsoft Dynamics 365 or Salesforce.

于您现有的 CRM，例如 Microsoft Dynamics 365 或 Salesforce。

You know, if the tech guys would have done their job and kept the CRM stable, then I wouldn't have missed my deadline.

你知道，如果那些技术人员做好工作，确保系统稳定，那么我也不会错过最后期限的。

These meeting details are saved right back to your CRM.

这些会议细信息会立即保存回您的 CRM。

Now another major company that has successfully implemented a CRM system is Northlands Water, a publicly owned business formed in 2002 through a merger.

现在，另一家成功施行CRM系统的大公司是Northlands Water，这是一家2002年合并的国有企业。

Those remaining are located in several time zones, and are linked by the CRM software to provide a service twenty four hours a day.

余的则位于几个时间区间，并通过CRM软件连接，每天24小时提供服务。

When the customer accepts your offer, Copilot and Viva Sales automatically suggests an update the CRM to close the opportunity as won.

当客户接受您的报价时，Copilot 和 Viva Sales 会自动建议更新 CRM 以关闭赢得的机会。

With these processes in place, marketers are able to see any data– such as social, search, display, programmatic, web, email and CRM data– all in one place.

有了这些流程， 营销人员就可以在一个地方查看任何数据， 例如社交数据、搜索数据、 展示数据、 程序化数据、 网络数据、电子邮件数据和 CRM 数据。

As a sales meeting starts, you quickly use Copilot and Viva Sales to scan CRM data to get the latest including an account overview, recent engagements with the customer and their key areas of focus.

在销售会议开始时， 您可以快速使 Copilot 和 Viva Sales 扫描 CRM 数据以获取最新信息，包括客户概览、最近与客户的互动以及他们关注的关键领域。