I'm also interested in how consumers operate online, and how that online behavior might be different from how they operate offline when they go to the shops.
CARL AZUZ: With so much of the technology around us becoming smart, which basically means connected to the internet, some folks might view a day in the park as a day spent offline.
If someone does interrupt you, make sure that if it's something that's distracting to the entire audience you say to them, we can take this offline and deal with it in a one-on-one conversation.
And as a result they managed something pretty rare for an offline retailer, and that is translating their offline strength into true online growth potential.