Add in new deployments, productivity and downtime issues, a diluvium of new products, services and vendors, and the difficulty of finding and retaining the professional resources you need.
And if you were to characterize what's motivating those iterative steps, it's an analytical process, where we're trying to understand how do we create better retention?
I think what's amazing is when you find people who you feel utterly relaxed with, and actually they're… I've found they're really few and far between, and they're the ones that you want to hold on to.
Not just that you can never build a company all by yourself, you need to hire and keep the smartest people you can find for as long as you can keep them.
I never try to buy their loyalty because I haven't earned their loyalty, obviously, and they're on their way out the door, I'm not gonna stop them with more money.