No thanks. I want to have a refund.

不用了。我想退。

But returns are a headache for retailers.

但退问题很让零售头疼。

It says on your website that your company will pay back the money within three working days of view receiving the returned item.

你们网站上显示，你们公司会在收到退后的三个工作日内退钱。

Take it back. You can call Bex and set up a refund.

拿回去，你可以联系Bex 退。

15 day return policy and warranty coverage.

15天退政策及保修服务。

Shipping ain't free and the company that made it is bankrupt so no returns.

运输这个机器人也要花一笔钱而且由于它的制造了，无法退。

You might be surprised at what happens when you ship something back.

你可能会对退后发生的事情感到惊讶。

So you call the company, you say: " I want to return this. Can I just take it back to the store" ?

因此，你致电公司，并说：“我想要退，可以直接拿回去店面吗？”

Possibly. But it's not always easy to return an item and for those with mental health issues it can be a struggle, a great effort.

可能。但退并不总是件容易的事，而且对于那些有心理健康问题的人来说，退可能是一场挣扎，要下很大的功夫。

Yes – you're a serial returner, aren't you?

是的——你是个连环退买家，是不是？

You have to. No returns. No exchanges. Queen's orders.

不要也得要 不许反悔 不许退 女王的旨意。

You can't return the panel, can you?

这块板不能退吧，是吧？

We'll put credit back on your card for the return.

我们会在你的卡上记入退的信用额度。

The customers need their receipts to refund their items.

顾客要退需要收据。

They wouldn't let me return it. They said it was open and used.

他们说不能退 因为打开用过了。

Yes. So this means that you can return it for free.

是的。所以这意味着你可以免费退。

If you are dissatisfied with this product, please return it.

【dissatisfied】如果您对此品不满意，敬请退。

And in fact, in almost every state in America, there is now a lemon law that allows you to return a car within a few days after you bought it if it's not working very well.

事实上，在美国几乎每个州，现在都有伪劣品赔还法，如果汽车不是很好开，你可以在买车后几天内退。

Customers get their items sooner, which improves retention over time, and the technology also benefits the environment, because fewer packages get dispatched to begin with, or sent back.

客户更早拿到品，这逐渐留住了更多的顾客。这种技术也有利于环境，因为一开始就能减少发或退所用的包装。

I can't send it back. I had it engraved. " Here lie the ashes of Leonard Hofstadter. He thought he was right, but his roommate knew better."

这不能退，我字都刻好了。" 莱纳德? 霍夫斯塔德长眠于此。他自以为是，却不及室友睿智。"