Hello English learners and welcome to EnglishPod.

My name is Marco.

I'm Amira.

Amira and I are here today with an interesting lesson about a hotel situation.

Amira, why don't you give us a little bit more information.

Well, the situation is taking place in a hotel and someone is checking in and is obtaining an upgrade.

An upgrade.

Okay, that's an interesting word.

Why don't we listen to the dialogue and then we'll come back and explain all this vocabulary.

Good afternoon.