不是故意

Let me assure you that it was not intentional.

我向你保证那不是。

Because rude behavior in children is more often the thoughtlessness than of deliberate aggression, criticism， namecalling and orders only make a child angry and defensive.

孩子不礼貌行为往往是缺乏考虑结果，而不是冒犯别人，批评辱骂和令只会使他们恼怒，产抵触情绪。